Important: Once an order has been placed and confirmed, it cannot be cancelled.

Order Processing

At NÉMA, all orders are processed with care to ensure accuracy and timely delivery. Orders are typically processed within 1 to 2 working days.

Order Confirmation

Once an order is placed, our team will contact the customer via a confirmation call to verify the order details.

Customer Information

Customers are required to provide complete and accurate information, including their full name, shipping address, and contact details, to avoid any delays or issues.

Peak Periods

Processing times may be extended during peak periods such as sales or promotional events.

Cancellation Policy

Once an order has been placed and confirmed, it cannot be cancelled. By placing an order, customers agree to comply with these terms.

Order Summary

Orders are confirmed through a call, processed within 1 to 2 working days, and cannot be cancelled once confirmed.