Important: Refunds will not be issued under any circumstances.

No Refund Policy

At NÉMA, we do not offer refunds on any orders once they have been placed and processed. All sales are considered final.

Final Sale

Once an order has been confirmed and processed, it cannot be refunded. Customers are encouraged to review their orders carefully before confirming their purchase.

Damaged or Incorrect Items

In cases where a product is received in a damaged condition or an incorrect item has been delivered, customers may request an exchange in accordance with our Exchange Policy.

Exchange Instead of Refund

Please note that refunds will not be issued under any circumstances. Eligible cases will only be handled through exchange as per NÉMA’s Exchange Policy.

Policy Summary

NÉMA does not offer refunds. Damaged or incorrect items may only be exchanged according to our Exchange Policy.